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VMware Third Party Support

Looking for VMware extended support or just frustrated with rising OEM costs? We can help!

3rd Party VMware Support

With changes in Broadcom’s support for VMware, many users are seeking alternatives to either maintain their perpetual licenses, enhance their current VMware infrastructure support or transition away from Broadcom’s services altogether. Park Place Technologies’ extensive experience in supporting virtual environments, including VMware, allows you to concentrate on your larger priorities while our team manages the day-to-day support of your virtual environment.

Supported VMware Products:

vSphere – ESXi and vCenter
NSX Networking
vSAN
Horizon
Site Recovery Manager

Get Your VMware Support Quote Today!

Alternative Support Models from Park Place Technologies

Whether you plan on continuing to run VMware in your environment or are looking to migrate off, Park Place Technologies can assist with a variety of support options tailored to your specific needs. Compare the support models below to determine the best strategy for your specific needs.
Support Model: Best For: Support Description:
VMware Technical Support Organizations with VMware expertise in-house
  • Hands-on, reactive incident remediation with L3 VMware engineers; can screenshare and remote into the customer’s system when necessary
  • Park Place is not running or administering your VMware environments, but responding to issues/incidents. Includes SLAs
VMware Managed Services Organizations with minimal, no VMware expertise in-house, or would like to reallocate resources
  • VMware monitoring and management
  • Can include remoting in to proactively resolve issues (Plus/Full levels)
  • Can include VMware patch tools if the customer has entitlement to patches/upgrades (Plus/Full levels)
VMware Hardware & Professional Services If you’re planning to stay with VMware: Organizations looking to redeploy resources to investigate potential alternatives or help with the migration to a different platform Using RV Tools or Live Optics, we can reduce the price of subscription licensing by helping you right-size your existing environment by reducing your core per CPU count.
If you’re planning to migrate off VMware Park Place can manage your migration to Nutanix or Hyper-V.

Benefits of VMware Support with Park Place

If you have an upcoming VMware maintenance renewal, or are looking for alternative support, here's why we are best positioned to support your VMware environment.

Engineer Experience

Our engineering team has extensive experience working with VMware products, from their original release to market availability, including extended support for VMware. This encompasses full management, administration, and remediation. The team also holds VMware-related certifications, including VMware Certified Professional – Data Center Virtualization & Network Virtualization credentials.

VMware Technical Support delivered by our VMware L3 engineering team includes:

  • Configuration assistance
  • Troubleshooting and problem diagnosis
  • Answers to “how-to” questions
  • Ticket management through to remediation

VMware Technical Support